Privacy Policy

The short version

This website does not collect or store your personal data. There is no account system, no database, no analytics and no advertising or tracking code. The enquiry form does not send anything to a server.

When you fill in the enquiry form and submit it, your browser opens WhatsApp with a message already written out for you. Nothing is sent until you press send inside WhatsApp. If you close WhatsApp without sending, we never see what you typed.

Who we are

Rkay Enterprise operates this website and provides Seer Varisai Thattu ceremonial gift tray arrangements.

• Address: E93/12, 15th Street, Periyar Nagar, Chennai, Tamil Nadu 600082, India
• Phone: +91 98410 95400
• Email: kumaraguru1606@gmail.com

What we collect, and when

Through this website

Nothing. The site stores no cookies and runs no tracking scripts.

When you contact us

Once you actually reach us — by WhatsApp, phone or email — we receive whatever you chose to tell us. For an enquiry that is typically:

• Your name
• Your phone number
• The occasion, event date and venue type
• The number of trays you want and any specific requirements

We ask for these because we cannot quote for an arrangement without them. Nothing on the enquiry form is collected for any other purpose. There is deliberately no email field, no address field and no marketing opt-in — we do not need them to reply to you.

What we do with it

We use your details only to:

• Reply to your enquiry and discuss what you need;
• Prepare and send you a quote;
• Arrange and deliver an order, if you go ahead.

We do not sell, rent or share your details with anyone for marketing. We do not send promotional messages to people who have only made an enquiry.

Where your messages live

Enquiries sent over WhatsApp are held in WhatsApp on our own phone, and are also handled by WhatsApp (Meta) as the messaging provider under their own terms and privacy policy. Emails sit in our email account. This is the ordinary consequence of contacting a business by those channels, but it is worth stating: your message passes through those services, not just to us.

How long we keep it

We keep enquiry conversations while we are talking to you and, if you place an order, for as long as we need them for that order and for any tax or accounting records we are legally required to keep. You can ask us to delete your conversation at any point — see below.

Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Ask what personal data of yours we hold;
• Ask us to correct anything that is wrong;
• Ask us to erase it, where we are not required to keep it;
• Withdraw consent for us to contact you;
• Nominate someone to exercise these rights on your behalf;
• Raise a grievance if you are unhappy with how we have handled your data.

To do any of these, contact us using the details below. We will respond as quickly as we reasonably can.

Grievance contact

If you have a complaint about how your personal data has been handled, contact:

• Rkay Enterprise
• kumaraguru1606@gmail.com
• +91 98410 95400

If you are not satisfied with our response, you may escalate to the Data Protection Board of India.

Children

This is a service for people arranging ceremonies, and it is not directed at children. We do not knowingly collect personal data from anyone under 18.

Photographs on this site

The photographs on this website are of our own arrangements. If you appear in a photograph and would like it removed, contact us and we will take it down.

Changes to this policy

If we change how we handle your details — for example if we ever add a form that stores data on a server — we will update this page and change the date at the top.

See also our Cookie Policy, Terms & Conditions and Cancellation & Refund Policy.